How We Do It

We’re here to take all the stress and hassle away from you. We will support you every step of the way and we’ve got a really simple process to follow which works.

About Maxco

Maxco was established by Johnny Wasylkiw in 2013 and has been advising its clients with their mortgages ever since. In giving financial advice, family is everything, so it’s only fitting that Johnny named the company after his son, Max.


We really know what we are talking about and have come across every possible situation, however difficult or troublesome they may appear to our clients. Our team are dedicated to delivering good customer service and quality advice which makes sense. We promise not to bombard you with jargon or acronyms, just simple day to day language.


Getting financial advice from Maxco should feel relaxed - like chatting to a friend, not talking to a bank manager.

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Why Maxco

We have been doing this for years, perfecting our process as we go. Our aim is to make it as simple as possible for you to get you what you want, as quickly and efficiently as we can.


We don’t want to keep asking you for information throughout the process and we don’t want to start research that’s not applicable to you.



If we get it right at the start, we have the best chance of getting it right at the end.

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Our Process

Customer service and communication are at the heart of what we do. To be sure that you’re getting a good service every time, we follow a clear process. This ensures you know what to expect and what is happening next, plus we make sure we don’t miss anything and can update you on progress at key points along the way.


Here’s an overview of each stage and what to expect:

Strategy call

After you've filled in our quick enquiry form (it only takes a few minutes!) we’ll arrange a short initial call with you to see if we can help and to find out if we’re right for you too! We’ll also explain our process and our fees, so there are no surprises further down the line.

Information and documents

If we can help, we’ll send you an email with a request for more information. We’ll need to see documents like payslips, bank statements and ID, then we can start our research.

Research and Agreement in Principle (AIP)

Once we’ve got your information and documents, we will be able to research the market and make a recommendation for the most suitable mortgage.

Presentation

We’ll provide you with your mortgage documents, with full details of the new loan, the interest rate, your monthly payment and other important information. We’ll discuss your solicitor’s details and can get a solicitor for you if you haven’t already arranged one.

Application

We’ll support you to complete the full mortgage application to your chosen lender. We’ll make sure all the right documents and information are provided at the right time, so that everything runs smoothly.

Underwriting and valuation

This is where we’ll respond to any additional questions or requests from the underwriter. We will chase the bank and keep you updated on progress as we go.

Mortgage offer

This is what you’ve been waiting for – an official mortgage offer! Yay!! 

Protect your home

Now you’ve got your mortgage arranged, it’s time to think about protecting your new home with buildings and contents insurance to protect from fire, flood, theft and accidents.

Protect yourself and your family

With a mortgage in place and your home protected, it’s important to think about protecting yourself and your family. Insurance is an essential part of the process.

Exchange and completion

That’s it, everything is in place, it’s time to sit back and relax. If you’re buying, your new keys will be available soon, if you are remortgaging your new deal will start.

What happens after completion?

It’s good to stay in touch after your mortgage and insurance is in place. We want to be sure that everything is working well for you in the future.


A year after you’ve settled into your new home, or your new mortgage rate has started, we’ll arrange an annual review or catch-up.


This is a great opportunity to take any big life changes into account, such as a new job or a new baby.


A few months before your initial rate comes to an end (whether that is after two, three or five years), we’ll get in touch again. We’ll be very happy to go back to the start of the process and arrange the remortgage – or give you all the support you need if you are looking to sell up and buy a new home.


That’s it, nice and simple!

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Meet the Team

Let’s Talk

If this all sounds like what you need, get in touch for an initial chat. We can talk about your situation and the next steps, all with no obligation. 

Get in touch
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